1. Order Processing Time

• Next-Day Shipping: All orders are processed and dispatched the next business day following your purchase.

• Order Cut-off: Orders placed before 5:00 PM (GMT) will enter the processing queue for the following day's dispatch.

2. Shipping Rates & Delivery Estimates

• Global Free Shipping: We offer Free Standard Shipping on all orders worldwide. No minimum purchase is required.

• Estimated Delivery: Our goal is to have your package at your doorstep within 5 business days from the date of dispatch.

• Currency: All transactions and shipping-related values are processed in USD.

3. Tracking & Notification

• Shipping Confirmation: Once your order leaves our warehouse, you will receive an automated Shipping Confirmation Email containing your tracking number.

• Tracking Updates: Please allow 24 hours for the tracking portal to update after you receive your confirmation email.

4. Shipping Restrictions

• Address Accuracy: We are not responsible for deliveries to incorrect addresses provided by the customer. Please contact us within 2 hours of placing your order if you need to correct your details.

• Customs & Duties: While we offer free shipping, customers are responsible for any local customs, duties, or taxes applied by their country's regulations.

5. Returns & Refunds (Alignment with Policy)

• 60-Day Return Window: If you are not satisfied with your purchase, you have 60 days from the date of delivery to initiate a return.

• Refund Processing: Once your return is received and inspected, your refund will be processed back to the original payment method within 5–10 business days.

6. Damages & Lost Packages

• Damaged Items: If your order arrives damaged, please contact our support team within 48 hours with photo evidence.

• Missing Deliveries: If your tracking shows "Delivered" but you have not received the package, please contact us within 3 days so we can coordinate with the carrier.